Recent Posts

Quick! Emergency Water Removal Checklist

9/13/2017 (Permalink)

Emergency Water Removal: A Checklist for Quick ActionWhen water damage strikes, it’s important to act fast and to contact a professional company to help with restoration and repairs. At SERVPRO of Bullitt & N. Nelson Counties, we are experienced with emergency Water Removal and want to help you recover fast.

Water Damage Emergency Checklist

When facing a water damage emergency, use this handy checklist to stay calm and take quick action until help arrives.

  • Determine if it is safe to stay where you are: in water emergency situations, there can be a number of hazards including electricity.
  • Contact SERVPRO of Bullitt & N. Nelson Counties so that we can send a team right away.
  • Watch out for slippery areas that could cause you to fall.
  • Begin mopping up excess water where possible.
  • Pick up wet books, newspapers, magazines, etc.
  • Pick up wet fabrics and start hanging them. Beware, wet fabric items are much heavier when wet!
  • Rescue easy to reach artwork, valuables, and personal items and put them in a safe, dry space.
  • Gather any loose items from the floor, so that they can dry and not add additional tripping hazards.
  • Do NOT use any electrical items while the house is still wet.
  • Do NOT attempt to use your household vacuum cleaner to remove water.
  • Stay calm, and wait for our technicians to arrive and help you with your water removal, inspection, and restoration plan.

Our team has years of experience helping homeowners recover after a flood. We know exactly how to proceed in order to ensure that you get the best possible results. Our goal is to remove water, save your property, and help you make repairs after the damages. We also want to ensure that you are left with a clean space free of lingering mold issues.

Water Damage In Your Home Or Business? Contact the professionals here at SERVPRO of Bullitt & N. Nelson Counties today to speak to a Mitigation Specialist. 502-904-0710

The Science Behind the Cleanup Process

9/12/2017 (Permalink)

How We Know the Water Cleanup Process is Complete

The Three Keys to a Successful Water Cleanup Project

Flood damage restoration experts know that every step in the water cleanup project is critical: the analysis, setup, drying, monitoring, and reevaluation. Reevaluation is the final step in the water remediation process, when the project leader determines if the affected areas are restored to their preloss state. This important final step is where the final decision is made, and the water damage is finally eliminated.

There are three major factors or criteria for determining whether or not the area is “dry” and the water contamination is no longer present. All three of these conditions must absolutely be met before a water damage professional will consider the water cleanup effort accomplished.

Water damaged areas must be returned to a preloss state in order for the water cleanup process to be completed.

Building Materials are at their Equilibrium Moisture Content

“Equilibrium moisture content” is the point at which the building material is no longer saturated, gaining, or losing any moisture, and is a function of both temperature and the humidity of the surrounding air.

Why is this so Important?

Ensuring the building materials are at their equilibrium moisture content is essential because once this point is reached, the water damaged area will no longer support the growth of mold or mildew.

Interior Ambient Room Conditions are Considered “Normal”

Ambient room conditions must be returned to a normal, stable, preloss state in order for the water damage reevaluation process to be completed. This is the primary goal of most water cleanup projects and the hope of any client: for things to be exactly as they were before the flooding event. Ambient room conditions are also a function of temperature and relative humidity, with 50% RH to 70 degrees Fahrenheit considered normal and common for the Kentucky area.

Why is this so Important?

Without normal and stable ambient room conditions, the affected area may not fully recover from the water damage, which can lead to the growth of fungal organisms and a hazardous environment.

Affected Areas can Achieve Stability without the Further Use of Drying Equipment

Before any drying equipment can be removed, it must be determined that the water damage must no longer poses a threat because the room is stabilized and able to reach equilibrium without the further aid of the equipment. This is also considered a “preloss state,” because the interior conditions are healthy and self-regulating, just like they were before the water cleanup project began.

Why is this so Important?

If the room cannot achieve stability on its own, the equipment must remain with continued support and monitoring, meaning the water cleanup process is not complete. If the equipment is removed prematurely, the room could undergo further damage trying to reach equilibrium.

Water Damage In Your Home Or Business? Contact SERVPRO of Bullitt & N. Nelson Counties to speak to a Mitigation Specialist. 502-904-0710

Water Damage - Thermal Imaging

9/11/2017 (Permalink)

Have you ever encountered a situation where you suspect there is something weird going on inside your wall or ceiling? Perhaps a leak within the structure or you suspect there is a cold draft coming in from somewhere but you just cant seem to pinpoint it?

Well with the use of the latest technology, we are now able to identify these problem areas and start seeing the invisible.

This is done through the use of thermal imaging, at one point this technology was very expensive and reserved only for military and government applications. However as this technology progresses it becomes more affordable to apply it to other new industries, in this case the property restoration industry.

For property restoration, some of the best uses of thermal imaging technology include:

  • Pin-point moisture intrusion such as leaks within walls and ceilings, avoiding the need to cutting costly inspection holes.
  • Identify cold and hot spots, finding areas of missing insulation which could lead to drafts and energy loss.
  • Identify maintenance issues or potential dangers such as electrical overheating of components.
  • Assess the efficiency of HVAC systems, finding any areas of air leaks.
  • Identify structural defects
  • Identify clogs in piping

Note: thermal imagining readings can be attained without damaging the property, no pins or probes are required therefore there will be no sign of damage to your property.

Also, thermal imaging will also work in areas of total darkness as it is operating on heat differentials it does not need any visible light to operate. This is specially handy when inspecting areas such as attics, crawlspaces, or there is simply no power/lighting available in the property.

When it comes down to it, having thermal imaging tools is a must for property restoration companies and it is no wonder why leading restoration companies have adopted this technology. The ability to inspect, identify, record, and report on property issues has made it a great business tool to better serve and inform clients.

Suspect Water Damage In Your Home Or Business? Contact SERVPRO of Bullitt & N. Nelson Counties to speak to a Mitigation Specialist today. 502-904-0710

5 Ways To Know You Have Water Damage

8/24/2017 (Permalink)

Top 5 Ways To Know If You Have Water Damage

Water damage is the product of an in-home flood or a leak. Fortunately, there are easy ways to determine if you have water damage.

You Have Mold

Mold loves water. If you see mold anywhere around your home, then it’s likely you have water damage. If you notice mold on your wall, in a crevice in your basement, or on your vinyl siding, then you should contact a professional immediately.

You Smell Mildew

Mildew is the musky smell that’s associated with mold. It’s a stench that’s undeniable. Unfortunately, if you smell mildew in parts of your home, it could be due to the fact that you have water damage.

You See Warped Wood

If you are like many homeowners who choose to install hardwood flooring, then warped wood may be a sign that you have water damage. In fact, if your wood warps, then you may have significant water damage in your home. Water and wood simply don't mix. Over time, water can make the panels in your flooring split and warp.

You See Water Stains on Your Ceiling

Another telltale sign you have water damage is brown, circular stains on your ceiling. These stains may be the result of water leaking into your home due to a roof leak. If you notice these stains, you must take action immediately. Without fixing your roof, you could make matters worse.

You Have Sagging Paint On Your Wall

Finally, if you notice that you have sagging paint or wallpaper on your wall, then it’s possible you have water damage. Sagging paint and wallpaper is common when you have water damage due to pipes leaking in your wall. When you notice this, your best option is to contact a local plumber immediately.

If you notice any of these signs, remember, hope isn’t lost. Your best resource to help you maintain your home is your local plumber.

If you have water damage and need repairs, contact the professionals at SERVPRO of Bullitt & N. Nelson Counties 502-904-0710.

Water Damage in Attics

8/18/2017 (Permalink)

Attics and Water Damage

Attics and water damages go hand-in-hand. Your attic is one of the main places where water damages and mold will occur. Your attic is one of the places you do not visit often. You go up to your attic when you need something. It is important to check your attic regularly for leaks.

Some houses have water heaters in their attics. Water heaters are known to leak. Attics are also what takes the brunt of storms, along with your roof. If you see water stains on your ceiling, it is highly likely you have a leak in your attic.

Disaster Cleanup Services has some information to help you keep your attic water free. 

  • Check Your Attic Regularly

It is important to check your attic as often as your check the rest of your home. Your attic could be holding water, which will cause your ceiling to leak, as well as cause mold damages.  

  • Check your Roofing After Severe Weather

After a severe storm or heavy winds, it is crucial to check your roofing and ensure it is still intact. A missing shingle could cause water damages to your attic, which will eventually cause mold and major water damages. 

  • Check for Leaks in your Attic

When in your attic, give it a once-over to make sure it doesn’t have any leaks or small holes that could allow water inside. 

  • Make Sure Your Water Heater is Working Properly

If your water heater is old or isn’t functioning as well as it should, you should have it checked by a professional. If your water heater leaks, you will end up with a flooded home, and possible major water damages. 

Above are a few simple ways to protect your home from water damages and mold. If you do have water damages or mold, give a SERVPRO of Bullitt & N. Nelson Counties a call immediately. The longer you wait, the more the water will cause damage. 502-904-0710

Preventing Water Damage to Home Exteriors

8/17/2017 (Permalink)

Water can enter your home in many ways and end up damaging the foundation. To fight back against water intrusion, take preventative measures both on your home’s interior and exterior. Here are essential tips to safeguard your home’s exterior from water:


  • Check your roof to ensure the shingles, flashings or tiles aren’t missing, broken, cracked, curled or damaged in other ways.
  • Make sure the vents, flues, chimneys, air conditioners, and evaporative coolers are properly installed and in good shape.
  • Check for leaks around rooftop air-conditioning units, vents for exhaust or plumbing, or other specialized equipment.
  • Cut tree limbs that hang above your roof so they don’t cling to shingles and trap moisture. Leaves or twigs can also clog your gutters.  

Gutters and Downspouts

  • Ensure these are clean, free from debris, and in good condition so that water can flow freely.
  • Install metal screens to prevent leaves, twigs, silt and other debris from clogging the gutters and drainage holes.
  • Ensure downspouts direct water at least five feet away from your home’s foundation. Install downspout extensions if needed.

Doors and Windows

  • Check for leaks near the corners of your doors and windows. Signs of leaks include peeling paint, paint discoloration or swollen frame.
  • Protect exterior doors and windows from the sun, rain, and snow by installing overhangs above them.
  • Close your doors and windows to check for a tight fit. Look for cracks between the sash and frame of your windows.
  • Repair or replace damaged flashing or weather-stripping around windows.


  • Check and repair cracked or broken siding boards, bricks, stone or other masonry, as well as structural sheathing.
  • Seal any openings from wiring, plumbing, phone, cable, and heating and air conditioning lines with foam or caulk. Repair any damaged or unpainted wood surrounding these openings.
  • Check for signs of termite activity on the walls and the wooden structures around your foundation. Termites can eat wood, plaster, and even metal siding.
  • Ensure that the exhaust vent doors properly open and close.
  • Remove any shrubs and other landscaping features from along the walls.
  • When irrigating the garden, avoid directing water towards the house to prevent excessive water near the foundation.

Keeping your home safe from water damage from the inside is also critical. For professional water damage repair or mold removal service, contact your local SERVPRO of Bullitt & N. Nelson Counties at 502-904-0710

5 Myths About Water Damage

8/9/2017 (Permalink)


 Water damage is a common problem. Most homes will have water damage at some point. There are a lot of myths about water damage.

Myth: Insurance Will not pay for Water Damage

Fact: In most cases, home insurance and renters insurance will pay for water damage. However, every company is different. Make sure that you ask your insurance provider if they will pay for water damage.

Myth: You can Take Care of Water Damage Yourself

Fact: You should always call a professional if your home has water damage. If water damage is not handled properly, then mold can develop. You may also end up spending more money in the long run if you do not get water damage repaired by a professional.

Myth: Water Removal can Wait

Fact: You do not want to wait. The longer you wait, the more likely your home is to develop mold. The water may also damage your floor and possessions.

Myth: Water Damage is not There if you Cannot see It

Fact: You may not be able to see the water damage. The water may in the ceiling or walls. A professional will be able to find the hidden water.

Myth: Water Removal is the Only Thing That is Necessary

Fact: Water removal is the first step. However, there are several other things that need to be done after all of the water is removed. The professional will have to sanitize and disinfect the area. They will also have to apply an anti-fungicide to the area in order to prevent mold from growing.

Water Damage In Your Home? Call SERVPRO of Bullitt & N. Nelson Counties at 502-904-0710

Tips to Remove Foul Tobacco Smoke

7/27/2017 (Permalink)

Does your home reek of tobacco smoke? Here are tips on how to remove the odor

It’s one thing to bring home smoke odor on your clothes and in your hair after a night of partying in Bardstown or Shepherdsville, but when that smell invades your home thanks to inconsiderate guests and their furtive smoking breaks, you must act quickly once they’re gone. Unfortunately, that smoky odor will permeate the fabrics in your home and will hold onto that odor, leaving you to smell it for days and weeks later.

You may not be able to easily remove all of the fabric from your home – particularly furniture, like a large sofa – but it’s very important to move all fabric items to an area unaffected by smoke, no matter how inconvenient. These items can include any decorative pillows, bedding, blankets, and especially curtains and drapes. If you have a washing machine that can handle large loads you should be able to run all of these items through a cold wash cycle with two (2) cups of vinegar added to the load.

Be sure to not use high heat to dry these items. The heat appears to reactivate the smoky smell, setting it permanently into the fabric. Instead, use a low heat or fluff cycle; if you can, line dry the items in the sun, which will be even more effective in removing the odor. And any light breeze along with the sunshine will be a bonus.

If you have a large, bulky item like a comforter, you may need to take it to your local dry cleaner. Put all of the smelly items into a trash bag and bring them to the cleaners; be sure to inform them that you require help in removing smoke odor. They can then use all of the professional techniques in their arsenal to banish the smoky smell. You may also want to include delicate items like curtains and window treatments. Window treatments can be expensive, so you don’t want to risk ruining them in your washing machine.

Once all of the items are washed and rid of the smoke odor, you don’t want to start the process all over again by returning them to a smoky home. Instead, put all of those clean items into fresh trash bags and store them in your garage or other area unaffected by smoky odor. You can return these items to their rightful locations once you have removed the odor from the home itself.

Remember that time is of the essence and these steps must be completed rather quickly. If you do one step without doing the others, the odor will simply redistribute itself around the home. If multiple rooms are affected, you’ll have to work on one room at a time. Once a room has been cleared of smoke, be sure to seal off the clean room as best you can. You don’t want smoky odor traveling to other areas – particularly an area you’ve just cleaned.

If you ever need help removing tobacco odors from the home, or need help mitigating a fire damage be sure to contact us as soon as possible. Dealing with carcinogens is never something that should be shrugged off as not a big deal. SERVPRO of Bullitt & N. Nelson Counties prides itself on being a qualified home restoration company.

How to Prevent Crawl Space Mold

7/24/2017 (Permalink)

How to Prevent Crawl Space Mold

Crawl spaces are prone to mold growth due to the high levels of moisture and humidity in these areas. Some of the most common causes of increased levels of humidity in the crawl space include water leaks, damaged insulation, and inadequate ventilation. To get rid of a mold problem in the crawl space, you have to control the moisture and humidity levels. Here are some tips to help you do so:

  • Check for water leaks in the foundation walls and crawl space ceiling — make sure there are no cracks that allow water to leak inside the crawl space. While checking for cracks, be sure to also inspect the HVAC ducts and plumbing components for leaks.
  • Ensure that the gutters and downspouts direct water away from your home’s foundation. Water that flows toward your house could enter your crawl space and basement.
  • Make sure your crawl space is properly ventilated — for every 150 square feet of crawl space area, there should be 1 square foot of ventilation. However, consult a professional to determine if you should keep the crawl space vents closed and, if so, find other ways to control the humidity in the crawl space.
  • Use plastic sheeting covers to insulate/encapsulate the crawl space floor and foundation walls. Vapor barriers like plastic sheeting covers trap the moisture that is evaporating from the soil and walls.
  • If your crawl space is already insulated, inspect the insulation once or twice a year. Make sure the insulation is not missing or sagging, which indicates that there could be a water problem.
  • Make sure dryer vents always discharge to the outside and not into the crawl space, attic or other area of the house. If they don’t, this can lead to a major increase in humidity.

Follow the above tips and the relative humidity in your crawl space should reach the desired level of 30 to 50 percent. Mold will easily grow if the humidity is above 70 percent.  For Mold Remediation and Water Damage repair, contact SERVPRO of Bullitt & N. Nelson Counties. 502-904-0710

Close Door to Prevent Fire Deaths

7/19/2017 (Permalink)

Close Your Door to Prevent Fire Deaths

One simple action, closing your bedroom door, could save your life.

Tests by UL’s Firefighter Safety Research Institute found that in the event of a fire rooms with an open door showed temperatures over 1,000°F, while a room with a closed door had temperatures at only 100°F. Research also showed that a closed door kept room conditions survivable longer than an open door.

“If you can get out of a burning structure, get out,” explains Steve Kerber, FSRI’s Research Director. “If you can’t, put a closed door between you and the fire to buy yourself valuable time.”

UL states that four decades ago, victims had an average of 17 minutes to escape a burning home after the activation of a smoke alarm. Today, that time has dropped to 3 minutes or less. Homes incorporating more open layouts and lightweight construction materials, and new materials in furnishings, allow fires to spread much quicker.

A closed door gives a layer of protection between you and a fire, which is especially important at night when the household is sleeping. A closed door also helps limit oxygen flow, which may help prevent a fire from growing. When escaping a burning structure, closing the door behind you can help limit property damage.

A reminder from Prevention 1st: In addition to closing your door, make sure you also install and test smoke alarms. Having a working smoke alarm cuts your risk of dying in a fire in half.