What our Customers say...


D. Condor gave SERVPRO of Bullitt Counties a perfect 10 across the board in Customer Satisfaction! Thank you, Mrs. Condor!

When my basement flooded, I freaked out and didn't know what to do! I called the office of SERVPRO of Bullitt & N. Nelson Counties, and Phil Bennett called me back right away and arrived shortly after my call. I was so grateful that Phil and his crew showed up fast and began the water clean up right away!

M. Burr gaves SERVPRO of Bullitt & N. Nelson Counties a perfect 10 on her customer satisfaction form!

I used SERVPRO of Bullitt & N. Nelson Counties earlier in the year when my refrigerator line broke and caused damaged to my floors. It was a mess! They were very quick to arrive. I called them back this fall to have them do duct cleaning. This is a great company. Professional and their staff are hard workers.

"This team was very professional and thorough. Phil walked me through the process and the communication was great."

"Ross, Phillip, TJ, Ryan, and Becca and all the SERVPRO Crew. You are awesome. I cannot say enough how hardworking, friendly and amazing this group has been. In a chaotic, stressful time they made my life a little easier here in Houston, Texas. The drove all night from Kentucky, and after barely getting a decent amount of sleep they arrived at my house and went to work, moving furniture, then got to work cutting out the walls, pulling sheetrock, removing doors and doorframes. ...I don't think they even had a chance to eat lunch that first day of remediation work. An extra thanks to Becca for talking to me while she worked. Speaking with her made a stressful time less disastrous. She was the calm in a storm of chaos and destruction.

I would never wish this type of flooding disaster on anyone, nonetheless I highly recommend this SERVPRO Team if you do need remediation and damage restoration services. I'd give them 10 stars.
(Sorry I was not home when you finished so I could say goodbye and thank you each in person. Take care of yourselves.)"

"Repairs went great as SERVPRO of Bullitt & North Nelson Counties were responsive and completed work in a timely matter. The workers and managers were very respectful and diligent in completing the work. I would definitely recommend them to anyone looking to get interior home remodeling and remediation work completed." Zak Pitts

"SERVPRO of Bullitt & N. Nelson Counties service was A1! Prompt and professional." D. Carrico

"Ross, Phil, Mary Beth, Dave, Sam and all the SERVPRO crew . . . You are fabulous. When someone's home is destroyed, big or small, it is disastrous to the home owner. You guys made a terrible situation more bearable. Ross took charge, made all the arrangements and even fought a few battles for us. Phil, Dave and Sam with their crews turned the mess back into my home..."

"Jonathan and Harry were very thorough. Everyone that worked on the house were tremendous!"

"I was shocked at how fast the work was done. We never lost productivity and SERVPRO of Bullitt & N. Nelson Counties always delivered on their promises."  -- Pam B., Office Manager,  Gribbins Insulation

"I google searched 'fire restoration' and your franchise popped up. I am so impressed with the time I got off the phone with you and how fast you showed up and got started!. We had our loss at the end of February and Ross said we'd be moved back in by Derby time and sure enough, we were moving our stuff back in our offices Derby week!" --Kyle Forrester, Area Manager

"SERVPRO of Bullitt & Nelson Counties arrived promptly and delivered on their promises. The techs were quick, efficient and courteous. Our church was vandalized in the middle of the week and SERVPRO of Bullitt & N. Nelson Counties thoroughly cleaned up the the building without interruption to the Sunday services."

"They did a SPLENDID job! I told my neighbors and friends how good of a job those guys did. I've never had anything like that happen and they got my carpet dry and got everything back to how it was", Mrs. E. White

"Very satisfied with SERVPRO of Bullitt & N. Nelson Counties. Well informed and knowledgeable staff. They were very conscientious of my issues and the situation and handled it with professionalism. A special thanks to Jonathan, he was super!"